Terry OIT Service Catalog

For more urgent issues, call the Solution Center at 706-542-6799

E-mail Terry OIT to create a general IT support request.

Requests made outside normal operating hours (M-F 8-5) will be handled the next business day.

We are here to help with IT issues.

For setup of a new or reassigned
computer, or for additional software.

IT onboarding for new employees.

Faculty and Staff Information.

What We Do

  • Faculty support for the Learning Management System support (eLC)
  • Classroom Maintenance
  • Design and management of Classroom related technology 
  • Administering college level listservs
  • Loaner equipment
  • Classroom & Event AV Support
  • Consulting on equipment orders for faculty and staff to meet their
    research and business needs
  • Setup and software installation for new and repurposed computers.
  • Connect and configure desktop printers, scanners and
    networked multi-function printers.
  • Diagnosing computer hardware issues
  • Installation and configuration of licensed software
  • Maintain software licensing compliance
  • One-on-One End User Training
  • Course Evaluations Administration & End-User Support
  • Information Security Compliance
  • Server & Network Management
  • Applications Development & Support
    • Salesforce
    • Slate
    • Qualtrics Administration and End-User Support
    • Zoom Administration
  • Data Analytics

Other Helpful Resources